WaxChase — waxchase.com
Effective Date: January 1, 2026
Last Updated: January 1, 2026
Please read these Terms of Service carefully before using waxchase.com or placing an order with WaxChase. By accessing our website or purchasing any product from us, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or place an order.
1. About WaxChase
WaxChase is a privately owned e-commerce business operating under the laws of the State of Illinois, United States of America.
WaxChase
2203 Old Jacksonville Rd
Springfield, IL 62704
USA
Email: support@waxchase.com
2. Acceptance of Terms
By visiting waxchase.com, creating an account, or placing an order, you confirm that you are at least 18 years of age, have read and understood these Terms of Service, and agree to be legally bound by them. If you are under 18, you may only use this website with the involvement and consent of a parent or legal guardian.
3. Products & Availability
WaxChase sells factory-sealed hobby boxes and trading card products. We make every effort to ensure that product descriptions, images, pricing, and availability information are accurate and up to date. However, we reserve the right to correct errors, update listings, or discontinue products at any time without prior notice.
Product availability is not guaranteed until your order is confirmed and payment is successfully processed. In the event that a product becomes unavailable after your order is placed, we will notify you by email and issue a full refund to your original payment method.
4. Sealed Product Disclaimer
All hobby boxes and trading card products sold by WaxChase are sealed products containing randomized contents determined by the manufacturer. WaxChase makes no guarantees regarding the specific cards, pulls, or contents you will receive when opening any product. The purchase of sealed trading card products involves an element of chance, and all sales of opened products are final.
By purchasing a sealed product from WaxChase, you acknowledge and accept that:
- The contents of sealed products are random and determined solely by the manufacturer
- WaxChase has no control over and makes no representations regarding the contents of any sealed product
- Opened products are not eligible for return or refund under any circumstances
5. Pricing
All prices on waxchase.com are listed in United States Dollars (USD). Prices are subject to change at any time without prior notice. The price charged for your order will be the price displayed at the time your order is placed and payment is confirmed. Applicable sales tax will be calculated and displayed at checkout.
6. Orders & Payment
By placing an order on waxchase.com, you are making an offer to purchase the selected products at the listed price. WaxChase reserves the right to accept or decline any order at its sole discretion. An order is confirmed only when you receive an order confirmation email from WaxChase.
All payments are processed securely through Stripe. We accept Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay. By submitting your payment information, you represent and warrant that you are authorized to use the payment method provided.
7. Pre-Orders
Pre-orders are charged in full at the time of purchase. By placing a pre-order, you authorize WaxChase to charge your payment method immediately for the full order amount. Pre-orders are subject to our Pre-Order Policy, which is incorporated into these Terms of Service by reference.
8. Shipping & Delivery
WaxChase will make every effort to process and ship your order within the timeframes stated in our Shipping Policy. Delivery estimates are provided by the carrier and are not guaranteed. WaxChase is not responsible for delays caused by shipping carriers, weather events, customs processing, or other circumstances outside our control.
Risk of loss and title for products purchased from WaxChase pass to you upon delivery of the order to the shipping carrier.
9. Returns & Refunds
Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms of Service by reference. All returns must be pre-authorized by our support team. Opened products are not eligible for return or refund under any circumstances.
10. Intellectual Property
All content on waxchase.com, including text, graphics, logos, images, and website design, is the intellectual property of WaxChase unless otherwise stated. You may not reproduce, distribute, or exploit any content from this website without the prior written permission of WaxChase.
All third-party brand names and trademarks referenced on this website, including Pokémon, Panini, Prizm, Topps Chrome, Bowman, and Disney, are the property of their respective owners. WaxChase is an independent retailer and is not affiliated with or endorsed by any of these brands.
11. Prohibited Use
You agree not to use waxchase.com for any of the following purposes:
- To engage in any unlawful, fraudulent, or deceptive activity
- To submit false or misleading information in connection with an order or support request
- To attempt to gain unauthorized access to any part of our website or systems
- To interfere with or disrupt the operation of our website
- To use automated tools, bots, or scrapers to access or collect data from our website without our prior written consent
- To resell products purchased from WaxChase without our prior written authorization
12. Limitation of Liability
To the fullest extent permitted by applicable law, WaxChase and its owners, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products, including but not limited to loss of revenue, loss of data, or loss of profits, even if WaxChase has been advised of the possibility of such damages.
Our total liability to you for any claim arising from your use of our website or purchase of our products shall not exceed the total amount paid by you for the specific order giving rise to the claim.
13. Disclaimer of Warranties
WaxChase provides this website and all products and services on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.
14. Indemnification
You agree to indemnify, defend, and hold harmless WaxChase and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your use of our website, your violation of these Terms of Service, or your violation of any rights of a third party.
15. Governing Law & Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising from these Terms of Service or your use of waxchase.com shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Illinois.
16. Changes to These Terms
WaxChase reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page with an updated effective date. Your continued use of waxchase.com following any changes constitutes your acceptance of the updated Terms of Service. We encourage you to review this page periodically.
17. Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining terms and shall not affect the validity or enforceability of the remaining provisions.
18. Entire Agreement
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, Pre-Order Policy, Payment Policy, and all other policies published on waxchase.com, constitute the entire agreement between you and WaxChase with respect to your use of our website and purchase of our products.
19. Contact Us
If you have any questions regarding these Terms of Service, please contact our support team:
WaxChase
2203 Old Jacksonville Rd, Springfield, IL 62704, USA
Email: support@waxchase.com
Support Hours: Monday–Friday 9:00 AM – 6:00 PM Central | Saturday 10:00 AM – 3:00 PM Central