WaxChase — waxchase.com
Effective Date: January 1, 2026
At WaxChase, we are committed to providing a secure and seamless checkout experience. Please read our payment policy carefully before placing your order.
Accepted Payment Methods
We accept the following payment methods at checkout:
- Visa
- Mastercard
- American Express (Amex)
- Discover
- Apple Pay
- Google Pay
All payments are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor — the highest level of certification available in the payments industry.
Payment Security
Your payment information is encrypted and processed through Stripe’s secure infrastructure. WaxChase does not store, access, or retain your full credit card details on our servers at any time. All transactions are protected by SSL (Secure Sockets Layer) encryption to ensure your personal and financial data remains private and secure.
Currency
All prices on WaxChase are listed and charged in United States Dollars (USD). If you are shopping from outside the United States, your bank or card issuer may apply a currency conversion fee. WaxChase is not responsible for any foreign transaction fees charged by your financial institution.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email at the address provided at checkout. This email serves as your receipt and includes your order number, itemized summary, and estimated processing time. Please retain this email for your records.
Payment Failures
If your payment is declined, please verify that your billing information matches the details on file with your bank or card issuer. Common reasons for payment failure include incorrect billing address, insufficient funds, or card restrictions on online purchases. If you continue to experience issues, please contact your bank or try an alternative payment method. You may also reach out to us at support@waxchase.com for assistance.
Pricing & Taxes
All product prices are displayed on the listing page and may be subject to applicable sales tax depending on your state of residence. Any applicable taxes will be calculated and displayed at checkout before you complete your purchase. WaxChase reserves the right to update product pricing at any time without prior notice.
Fraud Prevention
WaxChase takes fraud prevention seriously. We reserve the right to cancel or hold any order that is flagged for suspicious activity. In such cases, our team may contact you to verify your identity or payment details before processing your order. Orders that cannot be verified may be cancelled and refunded.
Chargebacks & Disputes
If you have a concern about a charge on your account, please contact us at support@waxchase.com before initiating a chargeback with your bank. We are committed to resolving any issues quickly and fairly. Initiating an unwarranted chargeback may result in the cancellation of your account and any pending orders.
Contact Us
If you have any questions about payment, please contact our support team:
WaxChase
2203 Old Jacksonville Rd, Springfield, IL 62704, USA
Email: support@waxchase.com
Support Hours: Monday–Friday 9:00 AM – 6:00 PM Central | Saturday 10:00 AM – 3:00 PM Central